On-hold Services

On-hold Music & Messaging for Retailers

Whether your customers are on-hold for three minutes or thirty seconds, there is a critical opportunity to educate them about your products and promotions. On average 18% of callers make a purchasing decision based on an on-hold message. Don’t pass on this cost-effective opportunity to inform your customers; choose an on-hold service package from Intertain.

Intertain offers the best on-hold service combining a powerful mix of music and messaging. With a diverse list of genres and an extensive list of song titles, IntertainOn-hold is the perfect fit for any retail outlet, restaurant, hospitality centre or office environment. We offer your Canadian business a service that can target any audience, building your brand with specialized background music playlists and custom messages.

Don't leave your customers in dead silence. 90% of callers hang-up within 40 seconds if they are placed on-hold with dead air (North American Telecom). Our background music and messaging service intregrates with your phone system maximizing your revenue generating potential in-store and over the phone. Not only does it integrate, our music on-hold and messaging on-hold audio feed can be completely seperate from your in-store one. Have shorter and more targeted messages on-hold and have longer messages mixed in with a higher percentage of music in-store.

Schedule your own commercials and customized playlists for each of your locations or regions using our web-based control panel. Easily designate region specifc promotions or genres ensuring the right message for the right demographic. Changes can be made in seconds - letting you focus on running your business, not micromanaging your audio equipment.

Take advantage of unique platform and integrate your in-store music, messaging, on-hold environment, and digital signage into one easy-to-manage solution. Prepare for your next promotion in minutes with our web-based interface. Ask us how our all-in-one solution can work for you!

Why are we the prefered On-hold Music & Messaging Provider in Canada?

• Single Platform Solution
  • Take advantage of messaging on-hold (MOH) with music, in-store / in-office background music & messaging, and digital signage convienently in one player.
• Ease of Installation/Operation
  • Unpack the Box, plug it in and you're done!
  • No wiring, no satellite dish installation, and no costs or frustrations from building code or alteration requirements
  • No technician required
• Internet Delivery, Not Satellite or CD's
  • All messages and music are stored on your player so your on-hold music and messaging is never interrupted.
  • Upload your own content easily
  • Content updates take a few minutes, not days
• Control of Content
  • Customization of music & messaging to fit your brand
  • Can be done from anywhere at anytime from a secure Internet connection
• Music Content
  • Deep music library containing over 150,000 tracks
  • Custom Music Programming
• On-Hold Messaging
  • You can insert custom messages into your music program for a consistent phone on-hold experience.
• Compare us to the competition
  • Find out for yourself by Clicking Here for a comparison chart
    
    

Contact us today for details on our on-hold music & messaging solution

On-hold Music & Messaging

The right message with the right music is a critical component of your on-hold environment

Messaging plays a vital role for your branding and must be able target your customers while they shop at your retail locations or visit your professional office. That's why Intertain provides you with all the on-hold commercial messaging options needed to accommodate your flavor, your brand, and your image.

Use your own messages or have us script them for you!

With customized message scheduling and the ability to upload customized messages in seconds, it's no wonder why more Canadian businesses and retailers are choosing Intertain. Our easy to use on-demand on-hold messaging service gives you the power to choose when and for how long individual messaging plays in your locations - giving you complete control over your on-hold environment with our custom message delivery platform.

How do I make custom programming for my Intertain On-hold system?

Click to contact our sales department to find out more about Intertain's on-hold music and messaging services.

Hardware

Our Linux based system offers you long term efficiency, security, and stability

We choose only the best components when designing our media player to ensure your Intertain Messaging On-hold system will never fail. After all, this MOH player will be running the show for your on-hold music & messaging environment and there is no room for downtime.

Our Linux based messaging on-hold player houses everything you'll need and the best part about them is there are zero moving parts. Our Solid State design dramatically increases reliability while maintaining a compact footprint. Our Intertain On-hold device comes with a choice of 2GB, 4GB and 8GB storage ensuring you have all the messaging and music content available locally to continue playing regardless of your Internet connection.

Dependable, durable and compact - something every retailer needs.